The problem was solved, with Emily I simply have to thank her, thank you for having resolved everything with understanding! I wish you the best

Emily gave the best massage I have had in a long time. It’s been a very stressful month and she helped relieve all the tension in my upper back and shoulders. Will definitely come back next time I am in town.

Honestly this was my first time ever going to get a massage. In town for work and saw this place while my coworker and myself were walking to get dinner the night before. Tough couple of days so I figured I'd give it a try. The masseuse tried very hard to make me feel comfortable and have a good experience, but I just couldn't relax. Not her fault. She was very sweet and I felt bad that she had been there since 10am and I was only her 2nd client at 6pm.
The only negative I can add is that my 1 hour massage was at best 45 minutes. Kind of a bummer, but it is what it is.

*Update*- I was contacted by the owner and offered a free half hour massage. As I don't live in the area, it's unlikely I'll be able to take advantage of it anytime soon. She also told me she checked the camera for the front door and that I walked in at 6:08 and walked out at 7:08, saying that I only lost maybe 5 minutes, so maybe that's more accurate.